Re: [Leica] dealers

["B. D. Colen" <bdcolen@earthlink.net>]

How about a 7-day moratorium on anything having to do with Don C., positive
or negative?

At 09:29 PM 4/3/98 -0600, you wrote:
>Robert
>
>At 05:37 PM 4/3/98 +0000, you wrote:
>>To disagree with most of you, Danny seems to be someone intelligent,
>>polite, and fair - which is a hell of a lot more than I can say for some of
>>you.  After years of buying equipment in NYC, I can honestly say that 90%
>>of the problems are not the fault of the consumers, but of the dealers:
>
>I am a long time customer of Don and I consider him a friend.  It may be
>that the above and following are problems with the dealers you have dealt
>with, but in all my dealings with Don ( and I might add with the few I have
>had with Tamarkin):
>
>
>> -inaccurate descriptions - Very close to what I received and usually much
>better than I expected.
>
>> -selling grey market items as having USA warranty  -  Warranties and
>source of items was clearly set forth.
>
>> -14-day money back guaranteed magazine ads, yet after purchase only
>>exchanges are actually offered - Money paid promptly.
>
>> -store prices different from mail order prices  - NA as to Don as he has
>no store sales.
>> -selling demos as brand new items
>
>> -switch-and-bite - Never happened.
>
>> -charging extra for additional items, originally meant to be included -
>Never happened,
>
> >Though they are out there, a good dealer is definitely hard to find.  
>>If the buyer feels cheated out of a deal, an honest dealer should make
>>further ammends (provide some options, or at very least apologize) than
>>just refund the money.  
>
>I don't expect an apology - just a strict adhearance to the deal.  I have
>never received less.
>
>We each have to find the dealer (s) we feel comfortable with. Several that
>have been mentioned on the LUG I have done business with and have not felt
>comfortable with and will not deal with them again.
>
>Dick Hemingway
>Norman, OK
>
>
>