Archived posting to the Leica Users Group, 1999/08/13
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I would call up B&H and insist on the replacement of all
the printing paper in your order. Save all your boxes.
I would have noted with the carrier that the box
was damaged in shipping by them.
I would not use any paper that was damaged in shipment,
and
possibly exposed to light.
Andrew Churak
Opions are mine and not of my employer.
At 12:31 PM 11/8/99 -0700, you wrote:
>Dear Friends,
>
>I need some advice. A few days ago, i received a poorly
packaged B&H
>shipping box filled with B&W printing paper. There wasnt
enough peanut
>foam to keep the box was being crushed as boxes are usually
piled on top
>of one another! As a result, there was a 2"x2" hole of the
shipping box
>in one corner, and inside three of the printing paper boxes
had 3"
>splits along the cardboard edges. I'm concerned that the
printing paper
>may not be adequately protected from sunlight. Rather than go
through
>the hassle of returning the boxes and waiting 3 weeks for
replacements,
>I'd like to know what I should or can do.
>
>thanks
>bee lian
>
>
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