Archived posting to the Leica Users Group, 2000/06/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I should note that I had the same VERY annoying experience regarding the serial number v. my name...which is quite bizarre....It's one thing for them to track the work by serial number, but it's another not to have the serial number linked to an owner name.... B. D. > -----Original Message----- > From: owner-leica-users@mejac.palo-alto.ca.us > [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Goud, > Naveen > Sent: Tuesday, June 20, 2000 11:21 AM > To: 'leica-users@mejac.palo-alto.ca.us' > Subject: [Leica] RE: Leica] LEICAUSA > > > I think B.D. is lucky. > About 2 months ago, I posted my experience here about Leica USA which was > not nice. I sent in my one year old M6 for vertical alignment > correction. I > got it back about 3 or 4 weeks later. I could never get hold of any person > to talk to me, and when I finally got one, they could not search their > database my last name/first name. They insisted on the serial no, which > unfortunately I did not have at work, so I could not give them. I > was quite > concerned whether my M6 reached the Leica USA for repair. But > finally about > 3 or 4 weeks after I shipped it came back to me with the fix. > > Regards, > - Naveen > > > Praise and Thanks Where Praise and Thanks Are Due - > > > > B. D. > > > > > >