Archived posting to the Leica Users Group, 2003/02/08

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]

Subject: RE: [Leica] Warranty Issues
From: "Austin Franklin" <darkroom@ix.netcom.com>
Date: Sat, 8 Feb 2003 11:11:01 -0500

> Austin, if you could post the full text, that would be very helpful.

Done, John:

http://www.darkroom.com/Images/LeicaPassportWarranty.jpg

Note carefully #2, what they call "Limited Warranty" does not apply to
camera gear, so just ignore any reference to that.

I love the wording in #8 "other than the SKILLED technician's of Leica
Camera Inc....".  It's probably true, but certainly a bit of "propaganda".

I recently bought a Toshiba 7220 Portege, and it had an extended special
warranty (similar to the Passport) that still had two years left on it.  I
called Toshiba and asked, and they said all they need to honor it was a fax
with the bottom of the computer having all the info on it (serial number,
warranty sticker etc.), and they would put it in my name.  No fuss NO muss.
I really don't understand thinking any other way.  Some companies charge a
small fee, like $10 or $25 to transfer a warranty, simply to recover the
cost of doing paperwork.

Automobile warranties transfer with no problem at all.

Regards,

Austin

- --
To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html