Archived posting to the Leica Users Group, 2003/02/10

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Subject: RE: [Leica] How can a Leica not come from an "authorized Leica dealer"?
From: "Austin Franklin" <darkroom@ix.netcom.com>
Date: Mon, 10 Feb 2003 15:40:50 -0500

Raymond,

The issue I brought up has not a thing to do with Leica USA Passport "plan",
but with the International Warranty, which WOULD make it covered by ANY
Leica authorized repair place, US or not, according to the warranty.

Austin

> NO< NO< NO, in the current Leica Products, if there is no mylar  Leica
> sticker than It is not covered by Leica USA for warranty,
>
> and Please the term word is called GREY, ( not white ,black or gray )
> ----- Original Message -----
> From: Austin Franklin <darkroom@ix.netcom.com>
> To: <leica-users@mejac.palo-alto.ca.us>
> Sent: Monday, February 10, 2003 11:52 AM
> Subject: [Leica] How can a Leica not come from an "authorized
> Leica dealer"?
>
>
> >
> > > If, however, something comes in without proper documentation, and is
> > > truly "gray," the customer is charged the normal repair rates.
> >
> > I have to believe every Leica comes from Leica in the first place, and
> Leica
> > only sells the cameras to authorized Leica dealers, I mean, if
> Leica sells
> > it to them, they are obviously authorizing them to sell it, right?  So,
> how
> > can a camera exist that doesn't come from SOME "Leica
> authorized dealer"?
> > I'm missing this magical intermediate step, that somehow a
> camera sold BY
> > Leica, to a dealer, which Leica sold it to, then loses "provenance".
> >
> > The above should certainly hold true for a transferable
> warranty, such as
> > the International Warranty, and it simply shouldn't matter what
> happens to
> > the camera after it leaves the Leica manufacturing facility.
> >
> > > I mentioned some USA dealers, also, sell gray. Ray said all Leica
> > > products imported by Leica Camera Inc. carry a mylar sticker
> on the box
> > > saying "Officially Distributed by Leica Camera Inc."
> >
> > But...if the USA dealer sells me a non-Leica USA camera, and they ARE an
> > authorized Leica dealer, will they stamp and sign the warranty card, and
> > will the camera be covered by the International warranty?
> >
> > Austin
> >
> > --
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>
> --
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