Archived posting to the Leica Users Group, 2003/04/17

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Subject: RE: [Leica] Passport Warranty periods
From: "Kit McChesney | acmefoto" <kitmc@acmefoto.com>
Date: Thu, 17 Apr 2003 09:57:44 -0600

Oh, and one more thing. Yes, you can buy an extended warranty even if you
aren't under Passport protection; if that part of my message wasn't clear,
I'm sorry.

As long as your camera is under warranty, you can buy an extended warranty.
Demo cameras may or may not eligible for extended warranties, and must be
approved by Leica. Someone mentioned the toll-free number, at 800 222 0118;
ask for warranty and registrations.

Kit

- -----Original Message-----
From: owner-leica-users@mejac.palo-alto.ca.us
[mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Kit
McChesney | acmefoto
Sent: Thursday, April 17, 2003 9:10 AM
To: leica-users@mejac.palo-alto.ca.us
Subject: RE: [Leica] Passport Warranty periods


Marc--

Howdy, and good morning.

Okay, on purchasing extended warranties, if your camera is still covered
under Passport, you can buy an extended warranty at any time during the
period that the Passport warranty is valid. If you have a Passport plan,
that implies that you bought the camera new, that is, with the Passport
registration included.

Now, if you bought the camera as a demo, it may be eligible for coverage
under an extended warranty. The Leica so-called "Code-U" samples, those used
by reps to demonstrate the cameras and lenses, usually come with a one-year
"white," or standard, warranty. They are not eligible for Passport Plans
(generally speaking). Your dealer can tell you if the camera she/he sold you
is eligible for an extension to that warranty. We recently sold a few
cameras and lenses that were mint samples from our rep that were eligible
for an extension, so those customers now have three years of
standard/international warranty protection.

Talk to your dealer about the extension, and see what he/she says. If you
can't get an answer, talk to me, and I'll see what I can do for you.

Regards,

Kit

- -----Original Message-----
From: owner-leica-users@mejac.palo-alto.ca.us
[mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Marc
Attinasi
Sent: Thursday, April 17, 2003 7:35 AM
To: leica-users@mejac.palo-alto.ca.us
Subject: Re: [Leica] Passport Warranty periods


Sorry, Kit, could you repeat that please?  :-)

Is it possible to buy the extended warranty after purchasing a camera?
For example, I have had my M7 for many months now, in fact it was
purchased as a demo - can I still get the additional 2 years coverage,
or is that at time of sale only? Or, for 'new' cameras only?

Thanks,
- - marc

>
>
> Speaking of warranties ... Frank had asked about the MP and M7
> warranties a
> bit ago, and I'm not sure if anyone answered. Here goes: and if you
> have
> any
> comments about warranties, please, let's agree to discuss them in a
> civil
> manner!):
>
> The warranties on the M7 and MP are different; here's the scoop on
> each:
>
> 1) In the U.S., the M7 (if imported by Leica USA) includes a standard
> international two-year warranty (this also holds true for any new
> M6TTL or
> Last M6TTL you may purchase; there are still some new ones on the
> market).
> If you register your camera with Leica USA for the USA Passport
> Protection
> Plan (included with the camera but only effective if you register
> within 30
> days of purchase), the warranty will then extend to three years, and
> will
> also include the extra protections afforded by the USA Passport
> Protection
> Plan. This means that your two year international warranty will run
> concurrently with your Leica USA Passport three-year protection plan,
> to
> which the USA Passport Plan adds a the third year of warranty
> coverage. You
> can also buy a two-year extended warranty for the M7, which will then
> add
> another two years of international warranty protection to the camera,
> giving
> you a total of 5 years of warranty protection.
>
> Short version: Buy an M7 or M6TTL in the U.S., register with Leica
> USA, and
> get three years of warranty coverage; buy an extended warranty, and
> see an
> additional two years bringing the total to five years of warranty
> coverage.
> (If you buy in other countries, they may have Passport-type plans;
> check
> your local dealer for details.)
>
> 2) The MP is covered by a standard three year factory warranty,
> worldwide.
> If you purchase from an authorized Leica dealer (and this really means
> that
> you must purchase the MP from an authorized dealer who is selling a
> camera
> that was authorized for sale in the country in which that dealer
> operates,
> and authorized to that dealer), you will be able to register the camera
> with
> the agency or importer for that country (for instance, Leica USA, if
> you
> buy
> in the U.S., or whatever other authorized agencies in the country of
> purchase), and the warranty will extend to five years of international
> warranty. In the U.S., the USA Passport Protection Plan will be in
> force
> for
> the MP based on your having registered with Leica USA, for the first
> three
> years, with the last two followed by the standard international
> warranty.
> In
> the U.S., you can purchase an additional extended warranty that will
> extend
> the Leica MP warranty for yet another two years, bringing the total
> warranty
> protection for the MP up to a whopping 7 years, three of those under
> USA
> Passport Protection coverage.
>
> Short version: Buy an MP in the U.S., register with Leica USA, and get
> five
> years of international warranty coverage, three of those under USA
> Passport
> Protection Plan coverage. Purchase an extended warranty, and add
> another
> two
> years to your warranty coverage, for a total of seven years of warranty
> coverage. (If you buy in other countries, they may have Passport-type
> plans;
> check your local dealer for details.)
>
> Whew!
>
> Kit
>
> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us
> [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Frank
> Filippone
> Sent: Saturday, April 12, 2003 9:58 PM
> To: Leica-Users-Group
> Subject: [Leica] Passport Warranty periods
>
>
> What is the USA Passport warranty on the M7?  5 Years?
> Ditto the MP6 ( or whatever..)?
>
>
>
> Frank Filippone
> red735i@earthlink.net
>
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