Archived posting to the Leica Users Group, 2004/02/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]The longest dispute I had was one month and a half. The seller just did not answer his emails. So my first step after patiently emailing over and over again -- say one polite email every three days -- was to officially request his phone number through ebay. I got the phone number, he got a notice. Everything sorted out very quickly after that. I have also had two auctions where the seller left town for extended periods after completing their end of the deal. I wanted an adjustment due to a poor description and I just patiently kept emailing until they came home. Ditto on a couple of people who had an medical emergency and left me hanging for awhile. A series of patient and polite emails from me until they were available again worked just fine. I use Paypal so that I have the ultimate recourse of reversing the charges on my credit card. Because I have this "up my sleeve" so the speak, I am very patient and polite as I know I will win in the end. In my opinion, and knowing nothing of the details, is that three weeks is not a very long time. John Collier On Feb 2, 2004, at 10:43 PM, Richard Comen wrote: > Yes John, I contacted the seller twice and never heard from him, then I > contacted PayPal and they said they would look into it but they claimed > that they must keep their inquiry confidental so that was no help, I > reversed my payment after three weeks of negotiation and then PayPal > froze > my account. I also notified the seller that I was reversing payment. > I for one am using checks and money orders from no on. > > Bichard > > > > > At 08:13 PM 2/2/04 -0700, you wrote: >> Did you contact Paypal first? Did you use ebay's mediation first? If >> somebody reversed a charge on me with no explanation, warning or >> reasoning, I would treat them as suspicious too. Nothing personal as >> perhaps you did all the above... >> >> John Collier >> >> On Feb 2, 2004, at 6:37 PM, Richard Comen wrote: >> >>> I just bought something on ebay that I paid for via PayPal. I never >>> received the item so I had my bank reverse the payment. PayPal froze >>> my >>> account and the burden of proof was on me to prove my "actions" were >>> not >>> suspicious. I do not need pals like paypal! - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html