Archived posting to the Leica Users Group, 2007/01/28
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Jim. Will they exchange the camera if they have another one? As Ted said, you expect a working camera and it is Leica/dealer's responsibility to give you one. I have an exchange story. I bought a Rollei SL-35 at Tall's Camera in Seattle many many years ago. I lived 300 miles away. Got it home, out of the box and it sounded terrible. I already had 2 other bodies. This one sounded like they forgot to lubricate it. My next trip to Seattle, one month later, I brought it in for an exchange. They had another one sitting there. They told me they could not do that. I said why not and they said not their policy. They would gladly send it in for repair. Maybe a month maybe two. I went round and round with them. I finally asked if I could just return it and get my money back and they said "yes". I promptly said, "and then I want to buy that other one." They made the exchange. Aram > Jim Laurel asked: > Subject: Re: [Leica] First M8 experience > > >> So Ted, do you think I have a defective one?<<< > > Jim, > I think that's always a possibility given the conditions of other M8 > newbie > folks. > > Why knock yourself out trying to figure out what the problem is, > particularly after you've given the instruction manual a very solid work > out > to make sure the camera is working correctly. And you are reading the > instructions correctly. > > After all, you bought it in good faith to work properly upon purchase, if > it > isn't? Then one would assume the machine be replaced, or remedied, > certainly > when you are finding something major wrong as you have. > > ted >