Archived posting to the Leica Users Group, 2008/01/03

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Subject: [Leica] Screwed by KEH / lookikng for an alternative
From: nathan at nathanfoto.com (Nathan Wajsman)
Date: Thu Jan 3 11:31:41 2008
References: <200801021704.AIU55163@rg4.comporium.net> <2588A26F-54D6-4EE6-A04E-833CD4A4F42A@cox.net> <200801021835.AIU65547@rg4.comporium.net> <477B89B4.26761.E241EF@leica.rcmckee.com> <BAY140-W4E36A5B98590B43E870BCC7520@phx.gbl> <aed41d690801021150m6be40357mc44b25ba49b627dd@mail.gmail.com>

I too have only good things to say about KEH, based on 10 or so  
transactions within the past couple of years. All were via the web  
and e-mail, all involved international shipping, and all were  
impeccable. And as others have said, their used equipment is graded  
extremely conservatively. KEH and B&H are the only US shops I do  
business with these days.

Nathan

On 2-jan-2008, at 20:50, Jeffery Smith wrote:

> I spoke to someone at KEH last year who confirmed that the web  
> orders are
> almost an afterthought. Phone orders always get first priority, so  
> something
> can get sold out from under you if they don't get back to the web  
> order list
> for a day or two.
>
> Just about every place has something good about it and something  
> bad about
> it. Kevin Cameras has an enormous selection, but his prices are  
> super-high,
> and I have seen him selling the exact same item in multiple  
> auctions on ebay
> (simultaneously).
>
> http://www.ritzcam.com/
>
> Sandy Ritz is a good guy.
>
> I've also had good experiences with George Ury.
> http://www.georgeury.com/
>
> I've never had a bad experience with KEH (and I have probably  
> bought 50
> items from them), so don't write them off *too* quickly. Just use  
> the phone
> instead of ordering on the web.
>
> Jeffery
>
> On Jan 2, 2008 1:12 PM, Javier Perez <summarex@hotmail.com> wrote:
>
>>
>> I can't believe this.
>> I placed an online order for a non working Minolta CLE. I paid  
>> with my
>> card and checked out fully expecting to get the camera in about  
>> two days.
>> Instead I get a note from KEH the next day or the day after saying  
>> that
>> the ca,mera had been sold. I complained that I was the one it should
>> have been sold to and I tell tham that I witnessed the item  
>> disappear from
>> their stock list immediately after I placed the order. I get back an
>> argumentative letter. It sez the camera was ordered on line an  
>> hour before
>>  but goes back on the stock list or stays on it because of a computer
>> glitch. To make things worse, they acknowledge that they give  
>> preference
>> phone orders over online orders.
>>
>> I can't believe that an outfit this pricey would have done this to  
>> me. I
>> don't even know if I believe their excuse. I've been dealing with  
>> these
>> people
>> longer than I can remember and this is what I get for it. I shoulda
>> suspected somethingf was amiss a few months back when I ordered an  
>> as is
>> camera
>> and I got a receipt without a serial number printed on it! I can't  
>> even
>> prove I bought the thing!
>>
>> Anyway I was wondering if any of you guys know of outlets besides  
>> ebay
>> where I might get a decent selection abt better prioces than those  
>> KEH
>> people.
>> Every place I used to buy from is closed!
>>
>> Javier
>> _________________________________________________________________
>> Get the power of Windows + Web with the new Windows Live.
>> http://www.windowslive.com?ocid=TXT_TAGHM_Wave2_powerofwindows_122007
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>>
>
>
>
> -- 
> Jeffery L. Smith
> New Orleans, LA
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>

Nathan Wajsman
nathan@nathanfoto.com
General photography:
http://www.nathanfoto.com
http://www.greatpix.eu
http://www.frozenlight.eu
Picture-A-Week: http://www.fotocycle.dk/paws
Blog: http://www.fotocycle.dk/blog



Replies: Reply from philippe.orlent at pandora.be (Philippe Orlent) ([Leica] Screwed by KEH / lookikng for an alternative)
In reply to: Message from images at comporium.net (Tina Manley) ([Leica] IMG: Original scans)
Message from kididdoc at cox.net (Steve Barbour) ([Leica] IMG: Original scans)
Message from images at comporium.net (Tina Manley) ([Leica] IMG: Original scans)
Message from leica at rcmckee.com (R. Clayton McKee) ([Leica] IMG: Original scans)
Message from summarex at hotmail.com (Javier Perez) ([Leica] Screwed by KEH / lookikng for an alternative)
Message from jsmith342 at gmail.com (Jeffery Smith) ([Leica] Screwed by KEH / lookikng for an alternative)