Archived posting to the Leica Users Group, 2008/02/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I never used Paypal but insisted sellers accept International Bank Drafts - this way I have recourse and the money goes direct to the seller - never trusted Paypal - just did not like their m. o. Joseph Low / Singapore -----Original Message----- From: lug-bounces+joelct=singnet.com.sg@leica-users.org [mailto:lug-bounces+joelct=singnet.com.sg@leica-users.org] On Behalf Of Jeffery Smith Sent: Monday, 4 February, 2008 1:04 AM To: Leica Users Group Subject: Re: [Leica] eBay- new rules - now PayPal sucks I finally stopped doing ebay, not because of ebay but because of PayPal. I bought a piece of software from a fellow in the Ukraine (he sells his software from his site using PayPal and digitalriver.com). I clicked on the button to purchase it, and it went through. However, digitalriver.comaccepted the money but refused to send me the unlock code. Their reason was that they hadn't "authorized" my buying it. Therefore, they keep my money but don't give me the unlock code and don't give the Ukranian his money. I protested to PayPal using their idiotic dispute screens. I came to a dead end when the PayPal site said that the ball was still in my court (that the protest would go no further without my taking the final step). PayPal's "final step" was one option...to click on a button saying that I was dropping the dispute!!!! Numerous emails to PayPal gave me the exact same response...that they would not do anything until I took it to the next level, and the next level was to click on a button saying that the problem was resolved. Since the money was taken out of a PayPal credit card (NEVER, NEVER, NEVER GET ONE OF THOSE!!!!!), I could not get any satisfaction from them either. DigitalRiver.com stuck with their stand, that they were entitled to the money with nothing in return because they didn't authorize the purchase. Nice way to make free money. I closed my PayPal account and canceled my PayPal credit card. They sent me a questionnaire asking why I closed the account. One of the responses was "because I suffered a financial loss by using PayPal". Apparently people suffering financial losses due to PayPal is common enough that it is an option on that questionnaire. -- Jeffery L. Smith New Orleans, LA _______________________________________________ Leica Users Group. See http://leica-users.org/mailman/listinfo/lug for more information