Archived posting to the Leica Users Group, 2008/11/22
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]In my experience, emailing a company for information is the slowest way to get anyone to respond. 1 week wait time is not unusual. Leo On Nov 21, 2008, at 11:52 PM, Nathan Wajsman wrote: > On Wednesday morning I e-mailed info@leica-camera.com. In my message > I indicated that I was considering buying an M8 and asked some > questions about the warranty cover. I even wrote the message in > German to make it nice and easy for the folks in Solms. > > Now it is Saturday morning and I have not received any kind of > reply. Now, it would seem to me that when you put your e-mail > address on a web site for people to ask questions, you should also > monitor it. And when somebody writes with questions relating to a > probable purchase of a rather expensive product in these times of > crisis, one would think that someone from the sales department would > answer rather quickly. Again, my questions are not complicated, and > they are posed in Leica's Muttersprache. > > So...are all the Solms people busy designing new lenses and do not > have time to answer queries? > > How have others experienced Leica's pre-sales? > > Cheers, > Nathan > > Nathan Wajsman > Alicante, Spain > http://www.frozenlight.eu > http://www.greatpix.eu > http://www.nathanfoto.com > > Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 > PICTURE OF THE WEEK: http://www.fotocycle.dk/paws > Blog: http://www.fotocycle.dk/blog > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information