Archived posting to the Leica Users Group, 2009/01/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]For those of you in the US, thought this information regarding upgrades may be useful. I contacted Leica NJ in mid-November requesting to be put on the list. Was told that I was probably going to have to wait until mid-December. On calling back to see where I was on the list, was told I wasn't on the list and then told it would be May of '09. ? I received this via email over the holidatys. Glad to hear they recognize and are working on meeting the demand. Best, Bob ? Received from Leica, NJ: ? Dear M8 Customer, Re: M8 Upgrades We thank you for contacting us regarding the upgrade(s) for your M8. Due to unforeseen circumstances, we have fallen behind on our original schedule. We regret this predicament but we believe you would appreciate one of the reasons for the delay is that our technicians, apart from doing the upgrades are also cleaning and checking the cameras to ensure that your M8 continues to perform outstandingly. Leica Camera Inc. has now taken additional steps to remedy the situation. We will begin contacting customers again after the holidays to inform you when you should send your M8 to our facility in Allendale, NJ. We would like to take this opportunity to thank you for your understanding, patience and continued support as we strive to remedy the situation. If you have any questions or suggestions, please do not hesitate to contact Sarah atsarah.mayville@leicacamerausa.com Alternatively, they can be reached at (201) 995-0051. Thank you. Sincerely, Leica Camera Inc. Customer Serviceor Colleen at colleen.murray@leicacamerausa.com.Leica Camera Inc. / 1 Pearl Court, Unit A / Allendale, NJ 07401-1610 / USA / www.leicacamerausa.comTelephone (+1) 201-995-0051 / Fax (+1) 201-995-1686 ?Bob Adler Palo Alto, CA http://www.raflexions.com