Archived posting to the Leica Users Group, 2010/07/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Bob, Send a message to wade heninger via twitter or thru his blog. he can probably help ya. Leo Wesson photographer?videographer leo at leowesson.com 817?733?9157 On Jul 12, 2010, at 21:41, "Robert D. Baron" <rbaron at concentric.net> wrote: > Any idea who is / where is the top at Adobe? > > I'll try [almost] anything once. > > --Bob > > ==On Mon, Jul 12, 2010 at 9:26 PM, Spencer Cheng <spencer at aotera.org> > wrote: >> Robert, >> >> With something like this, if I can't get resolution, the best place to >> start is at the top rather than escalate from the bottom. Usually much >> more efficient than pushing on a rope. Customer satisfaction is usually a >> factor in all the exec's performance metric. >> >> The tech support guy is not paid well enough by far to take the verbal >> abuse but it is part of their job description. :) >> >> Regards, >> Spencer >> >> On Jul 12, 2010, at 20:22, Robert D. Baron wrote: >> >>> Spencer, I agree. It was an unacceptable response and I tried my best >>> to convey this without screaming at the poor tech support guy who was >>> probably many many many time zones away. >>> >>> <double sigh> >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information