Archived posting to the Leica Users Group, 2010/09/11
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]oh man, same thing happened to my brother in law with a sea shipment overseas to Europe. ebay paypal, sea shipment claim hold...., On Sat, Sep 11, 2010 at 8:36 AM, H&ECummer <cummer at netvigator.com> wrote: > Hi Luggers > Since some of you, perhaps many, buy things from and sell things on Ebay > and use Paypal. I thought you might benefit from my cautionary tale. > Over the last two years I have been liquidating my model train collection > and selling the occasional unused lens (some Leica - to slip back on > topic). > In just under 100 transactions and over $16,000 in sales I have not had a > problem until now. In early August I sold an N gauge model train to a buyer > in the south of France. He elected to have cheap sea shipment as the engine > wasn't very expensive, paid his money to Paypal and I shipped the train, > including a Canada Post tracking on August 5. By August 19 the tracking > number didn't show any movement from the post office and the buyer put a > hold on his funds. On August 24 the tracking picked up again and showed the > parcel had left Canada. I asked the buyer to release the hold and he said > he > would after the goods arrived - not cricket but what can one do? On Sept 6 > he advanced the hold to a claim. I gave all the info I had to Paypal, > including a scan of the Post Office receipt and on September 9, despite the > information about the length of time a sea shipment could take, they > reversed the funds in my account and gave him his money back! So, in the > next weeks he will receive his train for free and I have very little > recourse because I only get 10 days to dispute the pay back and the only > proof I can give is delivery of the package which may not have happened in > that time. I have complained loudly to Paypal (IN CAPITALS) and they have > answered with anodyne lawyer approved boiler plate. > To add insult to injury the buyer has left me negative feedback for non > delivery and there goes my 100% positive rating! That hurts more than the > money! > So, some words to the wise. Don't deal with anyone who uses a hotmail > address. Don't deal with anyone with several neutral ratings (funny he > didn't have any negatives in nearly 600 transactions but several neutrals > with complaints) and take out your money for every transaction as soon as > it > is deposited. Paypal is not the seller's friend. > Older (day by day) and wiser (only once in awhile). > With regret, > Howard > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- ------------------------------------- regards, mehrdad