Archived posting to the Leica Users Group, 2010/12/23
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]LUG: My Dell laptop's speakers and CD drive quit working. Since I have next day on location service, that would not normally be a problem. Sure enough, the technician came out the next day with new speakers and CD drive and a new motherboard. He installed the speakers and CD drive but the motherboard was the wrong one. The next day, the speakers quit working again. Dell said my order for the motherboard had been cancelled. I explained that they sent the wrong one. They sent another technician out today with a new motherboard, new speakers and a new cd drive. He managed to replace everything but broke one tiny wire in the process. The technician was deaf, using two hearing aids and an FM unit with a speaker phone to try and explain to the Dell technician in India which wire he needed. The technician in India could not get the one in Rock Hill to understand him, so I was translating in sign language. They finally agreed that we would send my computer in tomorrow and let someone at Dell take a look at it. Good intentions all around, but I still have no sound on my computer. I'll be without it until next week but I guess I'll be too busy to be on the computer anyway! Merry Christmas, everybody. It's supposed to snow here Christmas day. Tina -- Tina Manley, ASMP www.tinamanley.com