Archived posting to the Leica Users Group, 2012/05/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Is the firewire connected to a hub or directly to the computer? If so, try a direct connection. On Sun, May 13, 2012 at 12:07 AM, <jnelon at netvigator.com> wrote: > Lew, > > The LS-4000 unit I have only supports Firewire, so USB considerations > aren't part of the possible problem. > > John, > > I can't give VueScan a go, as the unit isn't "seen" by the operating > system. The OS must understand the unit before VueScan can even be > considered. I've got VueScan and have used it for years with this scanner, > but it's useless, along with any other application, until the scanner can > connect to the operating system first. Then, and only then, can VueScan or > whatever get access to the scanner. > > Jim > > John wrote: > > Also give VueScan a go, it does not install anywhere and just sits > self-contained. A demo is free. > > john > > Lew wrote: > > Again, the situation you describe will occur if the cable is attached to a > USB 3 port. Try switching to one of the USB 2 ports before sending it in. > It happened to me and the steady green light means the self diagnostics > have completed ok and the unit is good to go. > > On Sat, May 12, 2012 at 11:48 PM, <jnelon at netvigator.com> wrote: > > > Thanks to all for the advice and help on fixing a Nikon LS-4000 scanner. > > > > I will follow up on the advice to send the scanner to Nikon for repair. > > I'll check with them first to make sure that they still do repairs on > > the unit. > > > > As to operating systems, none of the operating systems (Vista, Windows > > 7 and Mac) could "see" the scanner, even though different cables were > > used in each case. Since the operating system couldn't even find the > > scanner, we couldn't get far enough to worry about Vuescan or other > > application software. > > > > Thanks again for everyone's help. > > > > Jim > > > > James R. Nelon > > Partner > > Nelon, Davis & Associates > > Office: +1-508-647-0852 > > Cell: +1-508-308-6525 > > Email: JRNelon at NelonAssociates.com > > Website: http://NelonAssociates.com > > > > > > -----Original Message----- > > From: lug-bounces+jnelon=netvigator.com at leica-users.org [mailto: > > lug-bounces+jnelon=netvigator.com at leica-users.org] On Behalf Of > > lug-bounces+Richard > > Man > > Sent: May 12, 2012 7:20 PM > > To: Leica Users Group > > Subject: Re: [Leica] Advice on Fixing Nikon LS-4000 Scanner > > > > I think it was $200 - $350... > > > > On Sat, May 12, 2012 at 3:08 PM, Chris Crawford < > > chris at chriscrawfordphoto.com> wrote: > > > > > What did they charge you? I've heard they won't fix the old 8000 > > > (what I > > > > > > > > > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > > > > > -- > -Lew S. > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > > > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- -Lew S.