Archived posting to the Leica Users Group, 1997/02/11

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Subject: Re: Leica-Users List Digest V1 #359
From: dmorton@journalist.co.uk (David Morton)
Date: Wed, 12 Feb 1997 0:37 GMT0

Joe Berenbaum writes:

 
> Yes, I often buy books from CC, ordering late at night when I'm supposed
> to be asleep(!), but because of the unreliability of their present
> internet setup I always call by phone the next day to check they got it.
> I'd suggest fax would be a good way if you can use it.
>
> I did tell them a couple of months ago that you'd been emailing them and
> getting no answer and the person I talked to sounded somewhat bothered
> by this; I diplomatically pointed out that the implication of the no-
> reply situation was that overseas customers were not wanted. However he
> didn't seem to think he could do much to sort the problem; it is
> apparently the fault of Demon Internet who installed and "maintain"
> their computer hardware and software; they are continually being called
> in to fix it and it remains unfixed.

Keep me posted on this one, Joe, because I have friends in high places at
Demon and could cause something to happen if necessary.