Archived posting to the Leica Users Group, 1998/12/07

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Subject: Re: [Leica] Re: Unreliable Leica or unreliable user ?
From: "Joe Stephenson" <joeleica@email.msn.com>
Date: Mon, 7 Dec 1998 15:39:13 -0700

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I suffered from this too, but I must really commend the people at Solms=20
who exchanged it for a new one that has worked flawlessly ever since.

Best greetings from a happy R8-owner,

Pascal
Belgium

+++++++++++
Pascal,
Why would you commend a company that markets a premium, expensive =
product for having a 15-20% reject rate? At this level there should be =
very, very few defects of any kind. It's not enough to be responsive =
when quality problems are found in the field. Bad cameras should not =
leave the factory.
Sincerely,
Joe Stephenson

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<DIV><FONT color=3D#000000 size=3D2>[cut]</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>I suffered from this too, but I must =
really=20
commend the people at Solms <BR>who exchanged it for a new one that has =
worked=20
flawlessly ever since.<BR><BR>Best greetings from a happy=20
R8-owner,<BR><BR>Pascal<BR>Belgium<BR></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>+++++++++++</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>Pascal,</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>Why would you commend a company that =
markets a=20
premium, expensive product for having a 15-20% reject rate? At this =
level there=20
should be very, very few defects of any kind. It's not enough to be =
responsive=20
when quality problems are found in the field. Bad cameras should not =
leave the=20
factory.</FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>Sincerely,</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>Joe =
Stephenson</FONT></DIV></BODY></HTML>

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