Archived posting to the Leica Users Group, 1999/09/13

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Subject: Re: [Leica] Leica's Unresponsiveness
From: "R. Saylor" <rlsaylor@ix.netcom.com>
Date: Mon, 13 Sep 1999 16:39:57 -0400
 
I guess they're inconsistent. I emailed New Jersey about a repair 
and got a response from Olesin@aol.com within 24 hours. She said 
it would take about 3 weeks for the repair. I sent them the camera 
and got it back exactly 3 weeks from the day they acknowledged 
receipt of the camera.

Richard S.

From:           	Tom Bryant <tbryant@pars5.gsfc.nasa.gov>
Subject:        	[Leica] Leica's Unresponsiveness
To:             	leica-users@mejac.palo-alto.ca.us
Date sent:      	Sun, 12 Sep 1999 22:01:39 -0400 (EDT)
Send reply to:  	leica-users@mejac.palo-alto.ca.us

> I once emailed Leica about a repair for an M3.  Took them 2 months to get back
> to me.  They seemed to have the attitude of:
> 
>       Customers?  We doan need no steenkin Customers!!!!
> 
> Amazingly, the got their wish, at least with me.  By then, Ken Ruth, of
> Photography on Bald Mtn, was working on the camera.
>