Archived posting to the Leica Users Group, 2000/05/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]The film rewind broke (with film still in camera) on my M2 3 weeks ago Sherry fixed it the same day she got it (and saved the film). Total turn around time 4 days with UPS 2 days each way. Steve Annapolis - ---------- >From: Bill Satterfield <cwsat@cyberhighway.net> >To: leica-users@mejac.palo-alto.ca.us >Subject: Re: [Leica] Leica Repair Service in US >Date: Fri, May 5, 2000, 2:15 PM > > I sent a M3 to Leica back in February before I knew there were other excellent > repair facilities out there. I still do not have the camera back. My e mail > messages are not answered. Can never get anybody on the phone etc. > > > > > > > > > > Naveen.Goud@LibertyMutual.com wrote: > >> Hi, >> >> My one year old Leica M6 needed vertical alignment (I did not mis-use the >> camera, can't understand how it got mis-aligned) so I sent in to the New >> Jersey repair facility about two weeks ago. So far I have not received any >> information from them about my camera. I tried to reach them and it is >> really difficult to speak to a person other than their voice mail. Finally I >> got hold of someone and he says he has no record of my camera being received >> by them (he searched by last name, first name as I did not have my serial >> number with me right now) >> >> I thought may be I can get the serial number by calling the registration >> dept, but the lady who deals with it is on vacation, and there is no one to >> help me. >> >> I CAN'T believe their service, the guy in the repair section, should have >> access to the registration database. Seems like the Leica service dept, >> functions like some third world country. >> >> So the question to you LUGgers is, where do you turn to if we need any >> repairs to the Leica equipment? Is this the ONLY place? if its I will have >> to pray to GOD that I get no more repairs as I don't want to deal with them. >> >> I MUST say that I am starting to like my M6 so much, that I did not use my >> N**** stuff in a long time. Can we expect a new R camera at photokina later >> this year, as the R8 is almost 4 years old. I am putting off my purchase of >> R8 solely for this reason. May be you guys can shed some light on this. >> >> BTW, I did ship my M6 by UPS with proper insurance. I just hope some one did >> not steal my M6. The UPS website says that the camera was delivered on 04/24 >> >> Regards >> - Naveen >