Archived posting to the Leica Users Group, 2000/12/09

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Subject: Re: [Leica] Re: Beware! Leica USA's deceptive practice. Part I
From: Roger <contaxaholic@yahoo.com>
Date: Sat, 9 Dec 2000 13:46:41 -0800 (PST)

I'm interested to see how this plays out, and what the
dealer does for him. If I were the dealer, I'd be on
the phone to the Leica rep and seeing what could be
done on behalf of the customer.

- --- Jim Brick <jim_brick@agilent.com> wrote:
> At 07:12 PM 12/8/00 -0500, you wrote:
> >Robert>>>
> >
> >I read this thread with great interest! Please tell
> me how old the lens was 
> >and the first three digits of the serial number if
> you would.
> >
> >I would like to find out if any of my "old stock"
> isn't any longer eligible 
> >for passport warranty. I don't quite understand why
> there is any time limit 
> >attached to it...but I'd be curious to see what
> Leica gives the "yea" or 
> >"nay" to so I don't end up in the same predicament
> some time with a customer. 
> >OTOH, I would just take it back and sell it again
> as "Mint in box"! <g>
> >
> >BTW, is it the latest style of given lens?
> >
> >cheers,
> >Rich
> 
> This would be equivalent to the dealer giving the
> customer the rebate
> ($150), which would go a long ways toward a
> satisfied customer and future
> business from that customer. Rather than how it
> turned out. An irate
> customer who doesn't know whether to be mad at Leica
> or the dealer.
> 
> Jim
> 


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