Archived posting to the Leica Users Group, 2001/03/28

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Subject: Re: [Leica] Dust in New Lenses
From: Mark Rabiner <mark@rabiner.cncoffice.com>
Date: Wed, 28 Mar 2001 12:53:41 -0800
References: <A56D15874A0AD311BC8E0090274E754905DA4F5D@houex01.bakerbotts.com>

><Snip> 
> > all three lenses directly back to Leica in NJ. I also sent a complaint by
> > e-mail to the customer service person a Ms. Olesin in NJ, and to Horst
> > Braun in Germany. Ms. Olesin called me a couple of days ago and said that
> > Germany had forwarded my complaint to her. I told her that I was shipping
> > back all three lenses and that I was very unhappy with the quality. She
> > said that when they arrive they will inspect them and let me know. Should
> > I expect Leica to send me all new lenses? Does anyone out there feel I am
> > being unreasonable considering the amount of money they cost? It would
> > help my position with them if I knew of other experiences like this and
> > what Leica did in their case.
> >
> > Tom Henson - Houston
> >
> 
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I have folded, spindled and mutilated this message.
Is that OK?
Hitting the send button.
hope i don't land in jail.

mark rabiner

Replies: Reply from "Ted Grant" <tedgrant@home.com> ([Leica] WAS: Dust in New LensesNOW: wierd warning mesage!???)
In reply to: Message from Tom.Henson@bakerbotts.com ([Leica] Dust in New Lenses)