Re: [Leica] Warranty & New vs. Used

[Robert Clark <rclark@desupernet.net>]

Just wondering....if gear does not arrive from one country to another through
"official channels," then how does it arrive?  The parent company must be selling
it to someone who is not an official channel, right?  Is this.....a guy pulling up
to the loading dock with a van at mid-night and getting stuff cash only or is
there some other legitimate way of transacting business that just doesn't meet the
"offical channels" definitinon?

Robert Clark
Lancaster, PA

John Collier wrote:

> I did not meant to imply that the official distributor would not honour
> warranty when the camera was purchased in another country. If it was
> properly purchased ANYWHERE in the world then Leica warranty depots will
> honour the international warranty of two years. The problem is with gear
> that is NOT sold through official channels anywhere in the world (how this
> is possible I am not sure).
>
> John Collier
>
> > From: "Austin Franklin" <darkroom@ix.netcom.com>
> >
> >
> > I believe, in the US, that law requires a manufacturer to honor the warranty
> > you were given when you purchased the item, no matter what country you
> > purchased it in, if the company has "presence" in the US.  In other words,
> > Leica gives a one year "International Warranty" with something you, say, get
> > from Hong Kong.  Leica here in the US has to honor that 1 year warranty.
> >
> > Leica US and Canada, from what I hear, will honor the one year International
> > Warranty here, BUT will take FOREVER, like six months, to perform said
> > repairs, intentionally.
> >
> > Please note the "I believe" and "I hear".  I do not know this first hand.
> >
> >> Copy of a message from another bulletin board:
> >
> > <snip>
> >
> >