Archived posting to the Leica Users Group, 2001/07/23

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Subject: Re: [Leica] Gray or Not too Gray.
From: "Mxsmanic" <mxsmanic@hotmail.com>
Date: Tue, 24 Jul 2001 02:04:57 +0200
References: <000f01c113c4$4a108940$ecd380d9@stu>

Sounds more like an insurance policy than a warranty.  It also sounds like
something that could bankrupt Leica.  However, if that's the way it really
works, I'm impressed.  I'll have to look at that little book carefully.

- ----- Original Message -----
From: "Steve Unsworth" <mail@steveunsworth.co.uk>
To: <leica-users@mejac.palo-alto.ca.us>
Sent: Tuesday, July 24, 2001 00:10
Subject: RE: [Leica] Gray or Not too Gray.


> Anthony
>
> I don't think you've understood the passport system. If you have a lens with
> a passport and that lens is run over by a tank, Leica will replace the lens
> FOC - in fact I think it might be the case that provided you can send them
> the piece of the lens that shows the serial number they will give you a
> replacement.
>
> Steve
>
> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us
> [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Mxsmanic
> Sent: 23 July 2001 09:55
> To: leica-users@mejac.palo-alto.ca.us
> Subject: Re: [Leica] Gray or Not too Gray.
>
>
> Doug Doyle writes:
>
> > I am hoping to get the LUG's input on the Passport
> > warranty, and if the xtra dollars are worth the
> > piece of mind that they buy.
>
> Actually, I much prefer equipment that never requires service and has no
> warranty to equipment that has a great warranty but requires service.  I buy
> Leica because I expect it never to require service; if it _does_ require
> service, then I've wasted my money, no matter how great the warranty.  It
> _is_
> possible to design and build gear that wears out but never breaks in normal
> use,
> and for Leica prices, that's exactly what I expect, nothing less.
>

In reply to: Message from "Steve Unsworth" <mail@steveunsworth.co.uk> (RE: [Leica] Gray or Not too Gray.)