Archived posting to the Leica Users Group, 2003/01/11

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Subject: Re: [Leica] Tri Elmar repair
From: Henry Ting <henryting10@yahoo.com>
Date: Sat, 11 Jan 2003 20:38:21 -0800 (PST)

Part of the reason sending the lens back to Solms is
for them to evaluate how the lens is holding up using
it in the real world. Nothing compares having a sample
for their R&D to look at.

- --- Steve LeHuray <steve@icommag.com> wrote:
> > I'm hoping someone on the LUG my be able to advise
> me.  I sent my 3E off to
> > Leica NJ to have the aperture ring tightened.  As
> mentioned on the LUG
> > previously, this seems to be a common problem with
> the newer version of the
> > this lens.  I received a letter from them
> yesterday indicating that they had
> > to send the lens back to Germany for an estimate. 
> The lens was purchased in
> > Germany about a year ago.  Does anybody have a
> clue why they need to send to
> > back for an estimate?  I'm concerned because in
> the letter they speak about
> > "lengthy" delays.  I'm heading to Cuba in February
> and want to take the lens
> > with me. Is this a problem someone other than
> Leica NJ could fix here in the
> > States?
> >
> > Any advice is greatly appreciated.
> >
> > Mike
> 
> first I do not think I would have sent it in for a
> aperture tightning as it
> still works perfectly well loose. But, Leica, NJ
> really needs to make BIG
> improvements in their repair facility. For them to
> send a lens off to
> Germany for a simple thing like tightning an
> aperture ring is pretty unreal.
> You would think they could understand that the USA
> is one of their biggest
> (if not biggest) markets and deserves a first class
> repair facility. Think
> about buying another TriElmar, then sell yours when
> it comes back.
> 
> sl
> --
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