Archived posting to the Leica Users Group, 2003/01/22
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I have bought Leica, Hasselblad, etc., from B&H over the last 20+ years and have always had excellent service. Don R. - ----- Original Message ----- From: "Bill Lawlor" <wvl@infinex.com> To: <leica-users@mejac.palo-alto.ca.us> Sent: Wednesday, January 22, 2003 2:39 PM Subject: [Leica] Re:B&H > > Actually, I have also always had a good experience with B&H. I don't know > Henry though. It seems to me that when something goes wrong, it is a great > business opportunity for the business to KEEP a customer. > .................. > > I heartily agree. I buy a few lots of film every year, maybe $150 total per > annum. I'm not a big customer. However, when I didn't like a 100 ft. roll > of Ilford d400 that I tried, they refunded the entire purchase price even > though I returned an opened and partially used bulk roll. They get all my > future mail order business. > Bill Lawlor > > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html