Archived posting to the Leica Users Group, 2003/07/23

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Subject: [Leica] Re: Leica USA no longer selling repair parts
From: Ken Wilcox <klw.51@comcast.net>
Date: Wed, 23 Jul 2003 19:35:00 -0400
References: <D54C62F7-BD60-11D7-8535-000393802534@mac.com>

Perhaps this move won't effect independents too much. On two 
occasions I have send gear to Leica in NJ for repaair. They replaces 
some parts. When I got them back I had to send them to Sherry to have 
her do the job correctly.

Ken Wilcox

At 3:56 PM -0700 7/23/03, Martin Howard wrote:
>Douglas Herr wrote:
>
>>For those who wish to protest this boneheaded (IMHO) policy, here 
>>are a couple of handy e-mail addresses:
>>
>>VP & service manager: ray.tomaselli@leicacamerausa.com
>>President of Leica USA, roger.horn@leicacamerausa.com
>>
>
>Before we go sending a storm of email to Leica based upon second 
>hand information, perhaps someone with the appropriate knowledge 
>could contact them directly and get an official statement with 
>regards to this?  Then, once they've confirmed this bonehead policy, 
>we can swamp their mailserver letting them know what we think of 
>it... ;)
>
>M.
>
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html


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__________________________________________________________________________________
Ken Wilcox 
Recue a Greyound! Call 1.800.GO HOUND
klw.51 at comcast.net                                           or 
visit www.rescuegrayhounds.com
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In reply to: Message from Martin Howard <mvhoward@mac.com> (Re: [Leica] Leica USA no longer selling repair parts)