Archived posting to the Leica Users Group, 2004/05/17

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Subject: [Leica] Re: OT: The death of quality and support. Was: HELP WITH M6 TTL
From: richard-lists at imagecraft.com (Richard F. Man)
Date: Mon May 17 13:29:19 2004
References: <000a01c43c24$53857180$87d86c18@ted> <b02010201-1033-D62B6F4CA83E11D8BF92000393D465D8@[10.0.1.8]>
 
At 01:14 PM 5/17/2004, Adam Bridge wrote:
>...Ted and I have had a brief interchange off-line. As I read both his 
>original
>posting (abstracted above) and his note to me I realized what he's really
>responding to - and it resonates: no one gives quality support any more, you
>don't even remember what it's like, so you have to go to some community of
>people who know in order to find out answers.
>...

This is exactly the reason I am keeping ImageCraft small. In our line of 
business, there are plenty of embedded compiler companies who grow big and 
no longer be attentive to the customers' needs.


// richard (This email is for mailing lists. To reach me directly, please 
use richard@imagecraft.com)
In reply to: Message from tedgrant at shaw.ca (Ted Grant) ([Leica] HELP WITH M6 TTL)
Message from abridge at dcn.org (Adam Bridge) ([Leica] The death of quality and support. Was: HELP WITH M6 TTL)