Archived posting to the Leica Users Group, 2006/05/26

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Subject: [Leica] M7 Jam
From: joelct at singnet.com.sg (Joseph Low)
Date: Fri May 26 18:02:13 2006

            In the good old days - no camera was allowed to leave Wetzlar
unless
            it is rigidly inspected and passed by the QC manager - and each
             is factory sealed and sold sealed to the consumer

            Sadly in this modern day and age - manufacturers in the persuit
of making
            a quick buck and moving on the next model - apparently shortens
such QC
            procedures - and the result is annoying defects as discussed

            We are now in the B.A.T.A. age - Buy And Throw Away - fact of
life

            So treasure your older Ms - they are/were of the golden age of
Wetzlar

            Joseph Low / Singapore








-----Original Message-----
From: lug-bounces+joelct=singnet.com.sg@leica-users.org
[mailto:lug-bounces+joelct=singnet.com.sg@leica-users.org]On Behalf Of Steve
Barbour
Sent: Saturday, May 27, 2006 7:36 AM
To: Leica Users Group
Subject: [Leica] M7 Jam


On May 26, 2006, at 2:17 PM, David Rodgers wrote:

> I can't understand why it takes Leica so long to repair a camera. It
> really doesn't matter what the problem is. You'd think they could
> build
> a new one in a day or two.


hi David, very sadly the question is valid and is part (now a small
part) of the reason photographers especially pros, deal elsewhere..

they must hold cameras for months doing nothing, even when the work
needed may eventually be accomplished in a fraction of a day...

an analogy from my own field would be many patients waiting in line
at a clinic for days for an ear check, or a blood draw that is done
in less than 5 minutes...

My own M7 which jammed while on vacation in Paris, could not be fixed
in France, came back to the states with me, and now has been at Leica
USA for 3 weeks...

during the first week, the head tech under pressure,  said no doubt
he would have it done LAST week, so it would, without a doubt, be in
my hands this week...

well it's late Friday in Arizona, Leica is closed, no camera, no
contact, no answer to multiple phone calls,  no explanations, no
effort to reach me or my dealer...

this is the sort of service that a faithful customer gets...even
after serious financial investment in Leica products...

Sadly, for these reasons, I am doubtful after all, that I will buy
the digital leica M, that I had been counting on...

Steve
>
>
> I sent a camera into Nikon recently for repair and it took two
> weeks. I
> thought that was a long time.
>
> Older cameras I can understand. But cameras still in production? It
> doesn't make sense to me.
>
> -----Original Message-----
> From: George Markham [mailto:gdmiv@hotmail.com]
> Sent: Thursday, May 25, 2006 6:29 PM
> To: lug@leica-users.org
> Subject: [Leica] Re: M7 Jam
>
>
> My M7 jammed when transported with the shutter lock on and a softie
> which I think facilitated a hefty push on the release.  It went to
> service
> at
> a Leica day in November, it is not back yet !
>
> Doug Markham
>
>
>
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information


_______________________________________________
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See http://leica-users.org/mailman/listinfo/lug for more information



In reply to: Message from kididdoc at cox.net (Steve Barbour) ([Leica] M7 Jam)