[Leica] Change of Address Problems

[gregj.lorenzo at shaw.ca (GREG LORENZO)]

Jim Nichols writes:


> I shook my head yesterday at the problems that Brian was having 
> with his warranty service.  Today, I find myself in a similar 
> situation.  Two months ago I purchased a small kitchen appliance 
> from an Internet dealer.  This week it quit working.  The enclosed 
> instruction and warranty pamplet gave a Cleveland, OH address for 
> service under the 1-year warranty.  I packed it up and sent it to 
> Cleveland via UPS.  Using their tracking number, I checked this 
> morning and found that they had attempted to make delivery and the 
> addressee had moved.  UPS is attempting to locate the new address 
> to make delivery.
> 
> Conclusion:  It's not just Leica USA or the USPS.  It seems to be 
> a more common problem.

I never ship or mail anything anywhere without checking that I have a 
current and correct address. Companies come, companies go, and more 
frequently then ever in today's takeover corporate environment.

Greg J. Lorenzo
Calgary, Alberta