[Leica] Steamed...

[grduprey at mchsi.com (grduprey@mchsi.com)]

Hi Bob,


Yes, Colleen is quite helpful. ?I will be calling her on Monday myself, as 
my R8/DMR arrived there this past Thursday and I want to make sure they have 
it in their system and get an idea of how long it will be gone. ?I hated to 
give it up right now, but the shutter lock up problem has caused me to miss 
too many great bird/eagle shots lately.


Gene


? -------------- Original message from Bob Adler <rgacpa@yahoo.com>: 
--------------


> Hi Bill,I have been working with her and you are correct, she is a 
> terrific person and did miracles to get my M8 in for the upgrade (long 
> story). I'm glad to hear that 
> Gene experienced delays in the return of his lens. That gives me 
> hope.Curious though how they can match the lens to the rangefinder without 
> the rangefinder. Perhaps my reasoning of how the mating is done is not on 
> mark for 
> the actual process.I've already emailed Colleen (which she won' get until 
> Monday) and I will call 
> then too. Just very disconcerting...Thanks to both you and Gene for the 
> responses; I may get some sleep tonight 
> because of it :-)
> Best,
> Bob
> 
>  Bob Adler
> Palo Alto, CA
> http://www.raflexions.com
> 
> 
> 
> 
> ________________________________
> From: William B. Abbott III 
> To: Leica Users Group 
> Sent: Friday, February 20, 2009 9:17:08 PM
> Subject: Re: [Leica] Steamed...
> 
> Bob,
> Colleen at the NJ repair office is a peach and was wonderful when I needed 
> help. 
> She helped me out of a real jam so ask for her when you call. She is the 
> voice 
> of Leica as it should be.
> 
> Best,
> 
> Bill
> 
> 
> On Feb 20, 2009, at 8:51 PM, Bob Adler wrote:
> 
> > Sent my M8 back to NJ for the upgrade and at the same time sent the 
> > Summilux 
> asking them to ensure it was properly calibrated to the rangefinder.
> > 
> > Got the M8 back today, but no sign of the Summi. No note, no nuttin'.
> > Sheesh am I worried/peeved/in shock...
> > 
> > What's with these guys... pay top dollar for Walmart service...
> > 
> > At best, it will be shipped soon because something needed to be done to 
> > it. At 
> worst they lost it and will claim they never got it. At medium, I'll have 
> to 
> fork over another $80 to ship the M8 back to be calibrated to the lens and 
> have 
> to wait another month.
> > 
> > Just wanted to vent and share with those who might be considering 
> > sending 
> stuff back to NJ. Think twice...
> > Bob
> > 
> > Bob Adler
> > Palo Alto, CA
> > http://www.raflexions.com
> > 
> > 
> > 
> > 
> > 
> > _______________________________________________
> > Leica Users Group.
> > See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
> 
>       
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information