Archived posting to the Leica Users Group, 2009/12/18

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Subject: [Leica] Breaking IR cover glass on the M9
From: cummer at (H&ECummer)
Date: Fri, 18 Dec 2009 17:36:24 +0800
References: <>

Hi Luggers,
I have been following this topic with interest on the L Camera Forum,  
biding my time over the purchase of an M9, and was pleased to see this  
message posted by Stefan Daniel this afternoon HK time:

Dear Friends of the Leica M9, Thanks a lot for reporting the broken  
sensor cover glasses in the forum. We have registered some very few  
cases and are actually evaluating the root cause together with our  
suppliers. In any case, if such a problem may occur to you, Leica will  
replace the camera or the sensor free of charge in our very best delays.

Stefan Daniel, Leica Camera AG

Acknowledging a problem and promising a solution in a timely fashion  
is the way to handle these situations.
Tiger should take note.
Howard (in HK)

Replies: Reply from at (Douglas Sharp) ([Leica] Breaking IR cover glass on the M9)