Archived posting to the Leica Users Group, 2010/07/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]For anyone interested, this statement has been released by Leica Camera to inform customers. ................................................................. Dear M9 Users, Please let me update you on the broken cover glass situation. We at Leica are aware of the issue and the current reported isolated instances are a very low proportion of the cameras delivered. Our colleagues both in R&D and QA are investigating and have not yet determined a root cause, nor it was possible to provoke a sensor to crack in our labs (temperature shock, heat, cold, humidity, mechanical bending etc.). Cameras found to have this fault are having the sensor assembly replaced as a priority (free of charge of course) and our Customer Service will complete the repair in the shortest delays possible. With my best regards, Stefan Daniel, Leica Camera AG ................................................................................... Cheers Geoff http://www.pbase.com/hoppyman