[Leica] Cameras Real Pros Use

[ricc at embarqmail.com (Ric Carter)]

must be karmic...

ric


On Dec 2, 2012, at 9:33 PM, grduprey at mchsi.com wrote:

> I guess I'm also lucky like Tina.  Never had a bad experience with Leica 
> NJ for service, and all my Leica's have worked just as advertised.  If I 
> had to call them for info on a repair, they always treated me courteously 
> and with a quick answer.  And I am not a pro either.  I have found they 
> always over estimate the time for repair, and in my case it has always 
> taken about half the time they quoted.
> 
> gene
> 
> ----- Original Message -----
> From: "Ric Carter" <ricc at embarqmail.com>
> To: "Leica Users Group" <lug at leica-users.org>
> Sent: Sunday, December 2, 2012 5:47:17 PM GMT -06:00 US/Canada Central
> Subject: Re: [Leica] Cameras Real Pros Use
> 
> you would have to apply a large number of qualifiers to that to make it 
> reality.
> 
> like maybe "bought current top of the line in the last few months and 
> under warranty"
> 
> like maybe "widley known professional who could embarass them"
> 
> i use a Leica as my working camera as a "part-time" professional--there is 
> no pro program whenever i have asked them about it
> 
> my repair experience with Leica is horrible
> 
> on my most recent experience, they told me thay couldn't bother with my M8 
> issues until they took care of the current M9 repairs they had to do
> (took 4 months for a simple $400+ CLA)
> Within a year of return, the shutter crashed and is not in any way covered 
> since they did not replace it
> 
> i realize i'm not important to them, but their making pretend to give a 
> damn would be nice
> 
> ric
> 
> 
> 
> On Dec 2, 2012, at 6:25 PM, "Frank Filippone" <red735i at verizon.net> 
> wrote:
> 
>> However, there should NEVER be a case like Phil's where the factory does 
>> not
>> support a working pro with a loaner.
> 
> 
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