Archived posting to the Leica Users Group, 2013/01/27

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]

Subject: [Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!
From: afirkin at afirkin.com (afirkin at afirkin.com)
Date: Sun, 27 Jan 2013 17:43:59 -0500
References: <20903960.1359251762826.JavaMail.root@mswamui-andean.atl.sa.earthlink.net>

> My primary DMR returned from Solms last Monday after a mechanical repair
> and a clean bill of health (cost: $0.00).  The R8 didn't do as well but
> since it returned with a 1-year guarantee I paid for its repair.
>
> I bought a second DMR shortly after the R system was discontinued and
> people were panicking about parts supply.  Since there are good power
> supply options and both DMRs are working well I haven't seriously looked
> at other equipment.  If both DMRs were to die tomorrow I'd pack silica gel
> around my lenses for a while: big veterinary bill coming up soon, photo
> equipment is a lower priority.

Leica are fixing and cleaning mine for 'free', but the catch is they give
not warranty (which is fair I think). They were keen to fix it if they
could, and I don't imagine it really suits them to have to turn away so
many electronic problems, but that's the modern world. My R9 was (like
your R8) not so 'lucky' and will cost a bit to repair, but like you its
being done. The 12 month warranty is better than any we get here on
repaired gear of any sort --read washing machines etc, so I'm not unhappy
there either. It will be a pleasure to use them again.

Cheers

Alastair



Replies: Reply from JNelon at NelonAssociates.com (James R. Nelon) ([Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!)
In reply to: Message from wildlightphoto at earthlink.net (Doug Herr) ([Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!)