Archived posting to the Leica Users Group, 2004/01/20

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Subject: RE: [Leica] Dealing with Helixcamera.com
From: Jeffery Smith <jls@runbox.com>
Date: Tue, 20 Jan 2004 15:46:37 -0600
References: <6.0.1.1.2.20040120140831.02182e88@pop.runbox.com> <012001c3df97$746508a0$6305a8c0@MBTOP>

I deal only with:

B&H
Adorama
Robert White
HK Supplies
Cameraquest

If they don't have it, I don't buy it.

At 02:53 PM 1/20/2004, you wrote:
>Jeffery, you lucked out smile photo is part of "scum of the earth stores",
>even tristate is shaky. Lately I have avoided the big super stores and have
>been buying from the mom & pop store that have presence on internet. So far
>go experience and better prices and availably than superstores on new items
>
>---------------------------------------------------
>regards, mehrdad
>
>
>-----Original Message-----
>From: owner-leica-users@mejac.palo-alto.ca.us
>[mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Jeffery Smith
>Sent: Tuesday, January 20, 2004 12:14 PM
>To: leica-users@mejac.palo-alto.ca.us
>Subject: Re: [Leica] Dealing with Helixcamera.com
>
>
>That is one of those places I avoid. I have had only ONE decent experience
>with a questionable mail-order place (Tri-State filled my order without
>incident). My most recent incident was with Smile Photo. They list things
>on their web site that they do not have in stock, and will NOT tell you
>much shipping is until you hit the [PURCHASE] button with all of you credit
>card information submitted. They never had stocked the item I was ordering,
>and didn't bother to let me know that they were ignoring the order. When I
>finally inquired, they were very abrupt in telling me that they didn't
>stock that item (well, why the hell is it on your web site with a price
>tag?).
>
>I'd try to get my money back and run.
>
>Jeffery
>
>At 12:48 PM 1/20/2004, you wrote:
> >Dear Group - sorry is this is a tad bit off-topic, but I need some
> >overseas advice.
> >
> >After some valuable advice form the list (and pain-seeking hours of
> >wading through the list archive), I decided that my kit would live
> >inside a Domke J-803. Although some suggestions were made about the
> >difficulty in delivering, I found one, ready for on-line ordering on:
> >
> >   www.helixphoto.com
> >
> >I ordered and payed (Paypal) for this item (USD 98.46, including
> >shipping) on Jan-7. After receiving automated replies from both Helix
> >and Paypal, things turned silent.
> >
> >On Jan-12, I sent out a mail, kindly asking for confirmation of my
> >order and an expected date of delivery.
> >
> >This was promptly answered with a message indicating that the specific
> >item was not in stock, and asking if I wanted to wait for two weeks to
> >back order.
> >
> >On the same day I replied that I did want to wait if they were positive
> >about being able to deliver at all. I did not want to wait just to find
> >out that it is not coming after all. No answer came.
> >
> >On Jan-14 I sent a reminder, because a reaction to the previous was
> >never issued. No answer came.
> >
> >On Jan-18 I have again mailed them to say that I am concerned about my
> >order and the money that I have payed. As you might have guessed, no
> >answer has come to date...
> >
> >I am just interested to learn if anyone here has dealt with these
> >people before?
> >
> >Also any suggestions on how to handle this would be welcomed too.
> >
> >Thanks a lot!
> >
> >--
> >   Erik van der Meulen <e.van.der.meulen@avondel.com>
> >
> >   (currently looking at Artisan & Artist bags ;-))
> >--
> >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
>
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
>
>
>--
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Replies: Reply from Marc Attinasi <attinasi@mac.com> (Re: [Leica] Dealing with Helixcamera.com)
In reply to: Message from Jeffery Smith <jls@runbox.com> (Re: [Leica] Dealing with Helixcamera.com)
Message from "mehrdad-\(kiakki.net\)" <msadat@kiakki.net> (RE: [Leica] Dealing with Helixcamera.com)