Archived posting to the Leica Users Group, 2004/01/20

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Subject: Re: [Leica] Dealing with Helixcamera.com
From: Marc Attinasi <attinasi@mac.com>
Date: Tue, 20 Jan 2004 17:30:12 -0800
References: <6.0.1.1.2.20040120140831.02182e88@pop.runbox.com> <012001c3df97$746508a0$6305a8c0@MBTOP> <6.0.1.1.2.20040120154549.021fb858@pop.runbox.com>

That's pretty much my list as well, although I'd have to add that 
Tamarkin has been good to me too, if a bit expensive overall.

SMILE is the biggest bunch of crooks I have ever dealt with - tried to 
tell me that OM-3Ti was made in Malaysia if it was under list price, 
and made in Japan if over list price ;-) Yea, Olympus had a 
manufacturing facility in Malaysia for the OM-3, because they sold so 
many they couldn't keep up in their one plant in Japan...

- - marc

On Jan 20, 2004, at 1:46 PM, Jeffery Smith wrote:

> I deal only with:
>
> B&H
> Adorama
> Robert White
> HK Supplies
> Cameraquest
>
> If they don't have it, I don't buy it.
>
> At 02:53 PM 1/20/2004, you wrote:
>> Jeffery, you lucked out smile photo is part of "scum of the earth 
>> stores",
>> even tristate is shaky. Lately I have avoided the big super stores 
>> and have
>> been buying from the mom & pop store that have presence on internet. 
>> So far
>> go experience and better prices and availably than superstores on new 
>> items
>>
>> ---------------------------------------------------
>> regards, mehrdad
>>
>>
>> -----Original Message-----
>> From: owner-leica-users@mejac.palo-alto.ca.us
>> [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Jeffery 
>> Smith
>> Sent: Tuesday, January 20, 2004 12:14 PM
>> To: leica-users@mejac.palo-alto.ca.us
>> Subject: Re: [Leica] Dealing with Helixcamera.com
>>
>>
>> That is one of those places I avoid. I have had only ONE decent 
>> experience
>> with a questionable mail-order place (Tri-State filled my order 
>> without
>> incident). My most recent incident was with Smile Photo. They list 
>> things
>> on their web site that they do not have in stock, and will NOT tell 
>> you
>> much shipping is until you hit the [PURCHASE] button with all of you 
>> credit
>> card information submitted. They never had stocked the item I was 
>> ordering,
>> and didn't bother to let me know that they were ignoring the order. 
>> When I
>> finally inquired, they were very abrupt in telling me that they didn't
>> stock that item (well, why the hell is it on your web site with a 
>> price
>> tag?).
>>
>> I'd try to get my money back and run.
>>
>> Jeffery
>>
>> At 12:48 PM 1/20/2004, you wrote:
>> >Dear Group - sorry is this is a tad bit off-topic, but I need some
>> >overseas advice.
>> >
>> >After some valuable advice form the list (and pain-seeking hours of
>> >wading through the list archive), I decided that my kit would live
>> >inside a Domke J-803. Although some suggestions were made about the
>> >difficulty in delivering, I found one, ready for on-line ordering on:
>> >
>> >   www.helixphoto.com
>> >
>> >I ordered and payed (Paypal) for this item (USD 98.46, including
>> >shipping) on Jan-7. After receiving automated replies from both Helix
>> >and Paypal, things turned silent.
>> >
>> >On Jan-12, I sent out a mail, kindly asking for confirmation of my
>> >order and an expected date of delivery.
>> >
>> >This was promptly answered with a message indicating that the 
>> specific
>> >item was not in stock, and asking if I wanted to wait for two weeks 
>> to
>> >back order.
>> >
>> >On the same day I replied that I did want to wait if they were 
>> positive
>> >about being able to deliver at all. I did not want to wait just to 
>> find
>> >out that it is not coming after all. No answer came.
>> >
>> >On Jan-14 I sent a reminder, because a reaction to the previous was
>> >never issued. No answer came.
>> >
>> >On Jan-18 I have again mailed them to say that I am concerned about 
>> my
>> >order and the money that I have payed. As you might have guessed, no
>> >answer has come to date...
>> >
>> >I am just interested to learn if anyone here has dealt with these
>> >people before?
>> >
>> >Also any suggestions on how to handle this would be welcomed too.
>> >
>> >Thanks a lot!
>> >
>> >--
>> >   Erik van der Meulen <e.van.der.meulen@avondel.com>
>> >
>> >   (currently looking at Artisan & Artist bags ;-))
>> >--
>> >To unsubscribe, see 
>> http://mejac.palo-alto.ca.us/leica-users/unsub.html
>>
>> --
>> To unsubscribe, see 
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>>
>>
>> --
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>
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In reply to: Message from Jeffery Smith <jls@runbox.com> (Re: [Leica] Dealing with Helixcamera.com)
Message from "mehrdad-\(kiakki.net\)" <msadat@kiakki.net> (RE: [Leica] Dealing with Helixcamera.com)
Message from Jeffery Smith <jls@runbox.com> (RE: [Leica] Dealing with Helixcamera.com)