[Leica] Computer Help

[jhnichols at lighttube.net (Jim Nichols)]

Sounds like a bum deal, Tina.  Makes me glad that I'm an old fogey using XP, 
though even the XP updates have given me some trouble recently.  I have no 
advice.  When I went to Microsoft because of a problem created by one of 
their updates, I got very little help at all.

Jim Nichols
Tullahoma, TN USA
----- Original Message ----- 
From: "Tina Manley" <images at comporium.net>
To: "lug" <lug at leica-users.org>
Sent: Monday, April 25, 2011 8:55 PM
Subject: [Leica] Computer Help


> LUG:
>
> This is driving me crazy.  Yesterday an automatic Microsoft update 
> rendered
> my computer totally worthless.  It went back to the original configuration
> of Windows 7 with none of my screen savers, no programs loaded - just a
> bare-bones version of a new Windows 7.  I used Restore to go back before 
> the
> update.  All seemed good.  Screensavers are there, programs listed,
> documents and photos where they should be; HOWEVER, nothing works.  When I
> click on any program at all I get this message "The application has failed
> to start because its side-by-side configuration is incorrect.  Please see
> the application event log or use the command-line sxstrace.exe tool for 
> more
> detail."  That is totally Greek to me and I've put it up on several 
> Windows
> and Microsoft forums and nobody else seems to know what it means.  I've 
> come
> to the LUG expertise as a last resort.  I do (did) have everything backed 
> up
> with Acronis, but that is one of the programs that refuses to run, even 
> from
> the restore CD.  Before I totally tear all of my hair out, is there 
> anybody
> out there who has the slightest idea how I can fix this?
>
> The day when all of my computer programs can be cloud-based will be a 
> great
> day (maybe).
>
> TIA
>
> Tina
>
> -- 
> Tina Manley, ASMP
> www.tinamanley.com
>
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