Archived posting to the Leica Users Group, 1996/07/12

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To: leica-users@mejac.palo-alto.ca.us
Subject: Re: Leica Service
From: wilcox@umcc.umich.edu (Ken Wilcox)
Date: Fri, 12 Jul 1996 15:22:51 -0400

Please let know how all this comes out.

kw

>To follow up on my repair story from yesterday.  After convincing myself
>that I wasn't being overly picky about the work leica did on my camera
>(some of you helped convince me of that also).
>
>I called Leica and explained my dissatisfaction and they (actually a
>person named Brenda) asked me to send it back, and affered that leica
>would reimburse me for the shipping.
>
>Although I did not speak directly with the technition, she was able to pull
>the file and read through the reapairmans notes wrt the spots on the lens.
>
>The short of it is, the Leica service department is responding to my
>compaint in an appropriate manner an I expect that the problems will
>be corrected.

----
Ken Wilcox                                Carolyn's Personal Touch Portraits
Davison Middle School                  preferred---> <wilcox@umcc.umich.edu>
600 Dayton, Davison, MI 48423
<kwilcox@genesee.freenet.org>