Archived posting to the Leica Users Group, 1998/01/08

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Subject: Re: [Leica] Don Chatteron Camera Inc.
From: n5xrd@juno.com (Richard W. Hemingway)
Date: Thu, 8 Jan 1998 12:00:28 CST
 
LUGS,

>I second Eric's comments.  I even feel happy to dial his number and
>actually have HIM answer the phone.  We're in a time where voice
>mail/automated services and bad customer service prevail at most big
>companies and I've always had a great experience with Don.  In fact,  
>I
>just ordered something from him today.  His phone rings off the hook,  
>but
>he's never been less than pleasant..not matter how swamped he is.
>
>Just some thoughts.  Maybe give him another shot.

I have ordered Leica from Don for many years and I totally agree with the
above statement.  I have also ordered from Tamarkin and find them very
helpful, but with Don I always talk with him - it seems a little more
personal.

Dick Hemingway
Norman, OK