Archived posting to the Leica Users Group, 1998/07/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]>From: Thomas Kachadurian <kach@freeway.net> >Date: Mon, 20 Jul 1998 22:34:56 -0400 >Subject: [Leica] Quality Control >Since I couldn't find a single used or demo 50 Summilux-M at a reasonable >price I just bought a new one, USA with passport. It's the first new Leica >lens I've owned. > >Imagine my dismay when I opened the box today to find the rear element of >the lens holding bits of black crud. I thought they were dust on the >surface, so I rolled up a piece of lens tissue to brush them off. Nope. >They are behind! the rear element, inside the lens. I checked again in good >light. There they are, and not small dust specks, but crud, could be ashes >or metal shavings, but there's stuff in there. > >I spent $15 on shipping and insurance. I'll spend another $15 sending it >back, plus the value of my time, which makes the $15 look cheap. Call it >$75 I'm going to spend to do the job Leica should have done at QC. > >In various formats I own nearly 20 lenses. Many of them purchased new, some >purchased used. Not one of them came to me like this one. And at over >$1500, this is the most expensive lens I've ever purchased. I'll think long >and hard before I buy another new lens from Leica. > >Tom Comment : your retailer is not serious.He ought to have checked the lens before sending it (Yes, i know, the sealed protection...so what!). Anyway he must compensate you for the injury. Dominique