Re: [Leica] Leica initial quality story

[Chris Lee <chrislee@mac.com>]

I cannot agree with Austin more. I'm new to Leica, but my 2 Contax bodies
and 7 Zeiss lenses have never failed on me. Not even the Pentax and Canon
gear that I used to own had any significant problems.

I suggest your voices be heard. Email your stories to Leica so they can
correct the problems once and for all.

Regards,   

Chris Lee

> If this is the 'quality' I am to expect from Leica, I assure you, I will
> not be buying Leica from now on.  Fortunately, all my 6 major pieces of
> Leica gear I have does not have any problem I have noticed.  Your proposal
> is 'solving' the symptom, not the problem, and I rarely like solutions like
> that.
> 
> Either way, it is a waste of my time to drive back and forth to a dealer
> almost one hour away to return defective merchandise that should not be
> defective in the first place if they had real Quality Control.  It actually
> is less time for me to put the item in a box and go to the post office.
> This really isn't the point, anyway.  The point is, for the kind of money
> we pay for this gear, it should arrive flawless, period.
> 
> Also, if the camera can't take the shipping, it ain't gonna take the use I
> give it...
> 
> I would suggest people write to the factory and Leica US when ANY quality
> problems like this arise.  If they (Leica) don't know about the problem,
> they (Leica) can't fix the problem.  I don't know what the dealer is going
> to do with the other two cameras, perhaps just put them back on the shelf,
> or (I would hope) return them to Leica for new ones.
> 
>