Re: [Leica] Re: Beware! Leica USA's deceptive practice. Part I

[Roger <contaxaholic@yahoo.com>]

Really? It sounds just the opposite to me, from the
description given, that is.

- --- Jim Brick <jim_brick@agilent.com> wrote:
> Was this a local dealer, someone you have done
> business with in the past?
> Or a mail order dealer. In either case, do you know
> anyone there by name,
> that is, have you done much business there before
> with someone you have
> gotten to know?
> 
> This sounds to me like a dealer problem rather than
> a Leica USA problem.
> 
> Jim
> 
> 
> At 04:09 PM 12/8/00 -0500, louzan@juno.com wrote:
> >A month and a half ago, I purchased a New 50mm
> Summicron-m.  The dealer
> >told me that the lens carried the 3-year passport
> warranty, and that I
> >was eligible for the $150 manufacturer rebate. 
> leica faxed him a rebate
> >form, after confirming that the rebate had been
> extended to Jan. 2001.
> >I filled the warranty card, made copies of the
> rebate slip and sales
> >receipt, and sent them to Leica USA.  Imagine my
> surprise when I receive
> >an envelope from Leica USA containing the copies I
> sent them, all
> >scribbled, saying that the lens is not eligible for
> rebate since it is
> >old stock.
> > I called Leica USA.  I was told that yes indeed
> that was the case, and
> >that it was most likely an honest mistake by the
> dealer.  They could not
> >even tell me if the passport was good for two or
> three years.  Mistake or
> >not, I explained to them that under no circumstance
> would I had purchased
> >this lens knowing it was not eligible for rebate. 
> They said that
> >unfortunately they could not do anything, and that
> I should contact the
> >dealer.
> >Now before I purchased this lens two dealers told
> me that it was eligible
> >for rebate.  Even Leica's rebate form faxed to the
> dealer fails to
> >mention this.  I think I have every right to be
> pissed off and I will
> >take Leica USA to small claims court if necessary. 
> More when the dealer
> >gets back to me.
> >
> >Robert
> 


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