Archived posting to the Leica Users Group, 2001/06/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]- --=====================_124594146==_.ALT Content-Type: text/plain; charset="us-ascii"; format=flowed At 12:15 PM 6/3/2001 -0400, you wrote: >I believe Nikon has to service warranty repairs, it's just they won't repair >it after the warranty is up, which they can refuse to do. > >JMO... Unfortunately that is not the case. Major manufacturers are trying to protect US dealers, who put a tremendous amount of money into stock inventory to qualify as dealers. One way is to refuse to service cameras that are not purchased through normal channels. Check with a gray market dealer, and they will tell you about their "USA Warranty" - but it is *not* a manufacturer's warranty! It is the dealer's warranty, and the major manufacturers will not provide warranty service. Nikon goes one step further, and will not service *any* gray market equipment, even after the warranty period. An acquaintance bought a used gray market F4 which promptly quit working. He sent it to Nikon USA repair, who sent it back with regrets. This was two years ago, but AFAIK nothing has changed. It isn't a problem if you know good techs, just don't count on the manufacturer's help. Kevin M. Bell www.Camera-Collectors.Com - --=====================_124594146==_.ALT Content-Type: text/html; charset="us-ascii" <html> At 12:15 PM 6/3/2001 -0400, you wrote:<br> <blockquote type=cite class=cite cite>I believe Nikon has to service warranty repairs, it's just they won't repair<br> it after the warranty is up, which they can refuse to do.<br><br> JMO...</blockquote> <x-sigsep><p></x-sigsep> <br> Unfortunately that is not the case. Major manufacturers are trying to protect US dealers, who put a tremendous amount of money into stock inventory to qualify as dealers. One way is to refuse to service cameras that are not purchased through normal channels. Check with a gray market dealer, and they will tell you about their "USA Warranty" - but it is *not* a manufacturer's warranty! It is the dealer's warranty, and the major manufacturers will not provide warranty service. Nikon goes one step further, and will not service *any* gray market equipment, even after the warranty period. An acquaintance bought a used gray market F4 which promptly quit working. He sent it to Nikon USA repair, who sent it back with regrets.<br><br> This was two years ago, but AFAIK nothing has changed. It isn't a problem if you know good techs, just don't count on the manufacturer's help.<br><br> Kevin M. Bell<br> <font color="#0000FF"><u><a href="http://www.camera-collectors.com/" eudora="autourl">www.Camera-Collectors.Com<br> </a></font></u></html> - --=====================_124594146==_.ALT--