Archived posting to the Leica Users Group, 2001/08/16

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Subject: Re: [Leica] ask for help on buying leica lens
From: "C.L.Zeni" <clzeni@mindspring.com>
Date: Thu, 16 Aug 2001 14:11:40 -0400
References: <3B7BCE0F.FFF45B7A@istate.net> <3.0.6.32.20010816112833.008e48a0@pop.infi-net.mindspring.com>

At 11:41 AM 8/16/2001, you wrote:
>I'm not so sure KEH has cleaned up their act.  I'm now into five months
>waiting for them to fix a Contax II I "owned" less than 24 hours before it
>quit.  They tried to give it back to me once but then it didn't focus to
>infinity.  Yes, I did have a 5 minute opportunity to return when it first
>quit but I wanted a Zeiss body to check Zeiss lenses on.  So, if you do buy
>from KEH, and the product doesn't seem right use the return period to return
>for full credit, don't let them repair.  It also says something for their
>repair service or lack thereof.

I had purchased a Pentax 6x7 from them about 12 months ago.  About 45 days 
into owning it it picked up a case of curtain drag, where a strip about 3mm 
wide on one edge of the neg would be underexposed.  KEH swapped it out 
promptly for another one, which developed the same problem within two 
weeks.  This one we chose to repair - took two months to get the thing back 
and only after calling some big kahunas there did it get done.  I was not 
happy.


>And yes I have had several pleasant experiences with KEH and do know several
>of their buyers as friends but I remain a very unsatisfied customer who
>won't go back.

I decided to give them another try and bought that 135/4 Elmar with the 
dying vulcanite I mentioned earlier this week.  Aside from the vulcanite 
the glass is flawless - simply beautiful.  Priced reasonably fair, 
too.  BTW, a good dose of Neatsfoot Oil seems to do wonders for brittle 
vulcanite...I applied it with a Q-tip/cotton bud and let it soak for 
several hours then wiped it off with a cloth.  The crackly brittleness is 
greatly reduced...I'll give it another application in a week or so.

As for KEH - they can be pricey but they can have bargains...I'd inspect 
anything I get from them with some care though.


- --
Craig Zeni - REPLY TO -->> clzeni at mindspring dot com
http://www.trainweb.org/zeniphotos/zenihome.html
http://www.mindspring.com/~clzeni/index.html

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In reply to: Message from Bill Satterfield <cwsat@istate.net> (Re: [Leica] ask for help on buying leica lens)
Message from Marc James Small <msmall@roanoke.infi.net> (Re: [Leica] ask for help on buying leica lens)