Archived posting to the Leica Users Group, 2002/01/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Oh course he should expect prompt and courteous service. My complaint is that he now expects Leica to automatically give him a new body. If he had tried the camera the day he bought it, then I think they should have given him a new body right then and there. Three months later, with all the warranty cards submitted, rebates received and passport card issued, it is another matter entirely. John Collier > From: SthRosner@aol.com > >> jbcollier@powersurfr.com writes: >> >> Too many people are buying a legend not a camera when they buy a Leica. Why >> would you wait three months to test a new camera? You should run a roll >> through BEFORE you fill out the warranty cards. Once you have filled out and >> sent in the warranty cards, your dealer cannot simply exchange your camera >> for another one. You would check things out first if you bought a vacuum >> cleaner or a toaster or a computer. Why treat a Leica differently?. A Leica >> is a brand name of a camera not a legendary tool of the photographic gods. > > Give me a break, John. You've turned the world on its head. Now you're > blaming him for complaining that a brand-new Leica malfunctions? Yes, one > should try a new product ASAP. But you've badly deflected the point of his > post. > > P.S. IMHO you're wrong, a Leica is not like a toaster or vacuum cleaner any > more than a Ferrari or Porsche is like a common consumer product. It is of > course a tool but it is for many, obviously you are not among them, as a > legendary tool. > - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html