Re: [Leica] Delta International - any users of this store?

["Frank W." <wwk001@netvigator.com>]

For a product to be regarded as 'authorized', it must be:

1. Come with International Warranty Card (i.e. Leica Passport)
2. Purchased in the country where the Warranty is issued
3. Come with proof of purchase from an 'authorized dealer'

99.9% sellers on eBay are not 'authorised dealer'. Even though they sell you
an authorized product, requirement (3) is not met and Leica (or other
vendors) will not honor the Passport.

BTW, it's not necessary to send it back to Germany for services, Leica USA
will do that with a charge.

Personally I bought both authorized and grey products. Everyone can justify
whether to enjoy 1/3 price off by giving up the 1-2 yrs warranty (with the
exception of R8's 5 yrs warranty) or not.


- ----- Original Message -----
From: "Joseph Yao" <joseph@yao.com>
To: "Leica User Group" <leica-users@mejac.palo-alto.ca.us>
Sent: Thursday, April 11, 2002 10:31 PM
Subject: Re: [Leica] Delta International - any users of this store?


> Sounds like you have got a grey market lens from Hong Kong rather than a
> Hong Kong authorised lens.  An authorised lens from HK would not be
> classified as 'grey' by any Leica agents globally.
>
> I understand that all HK eBay sellers sell grey market stuff and that's
why
> I have never sold at eBay all these years.
>
> If you would like to discuss this further please contact me off list.
>
> Best regards,
>
> Joseph
>
>
> on 11/4/02 10:12 PM, Ginex, Mike at mginex@panynj.gov wrote:
>
> > What about 'grey market"? I just bought a 35-70 elmar from a hong kong
xBxx
> > seller and I have a feeling he's ducking me when I ask about signing the
> > warranty card in order for it to be honored by Leitz. I spoke with the
rep
> > in Northvale and she said the warranty will not be valid here in the US
if
> > it wasn't bought from a US dealer, something to the effect that I would
have
> > to send it to Germany for repair in the event of a malfunction (which I
> > doubt will occur)within the warranty period. Anybody have any knowledge
to
> > share on this issue?
> >
> > Mike Ginex
>
> --
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