Archived posting to the Leica Users Group, 2003/02/07

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Subject: RE: [Leica] Warranty Issues
From: "Kit McChesney | Acmefoto" <kitmc@acmefoto.com>
Date: Fri, 7 Feb 2003 23:06:16 -0700

Austin--

No, the USA Warranties (Passport and Extended) cannot be transferred. That's
why if I, as a dealer, decide to keep a camera (buy it), register it with
Leica USA, I can't then sell it to a customer with a Passport warranty.

We can, however, provide the customer the opportunity to purchase an
extended warranty on mint condition samples, provided they are provided with
what we call a standard one year "white" warranty. These are pieces that
have not been registered, and are used by reps to demonstrate the systems.

As for the requirement to register, yes, you must register with Leica USA
for USA Passport Protection. If you don't, there is no USA Passport
Protection Plan coverage. The camera/lens must be registered within thirty
days of purchase.

Item 3 of the Passport Protection Plan card reads as follows:

"3. The passport protection plan and limited warranty are not transferable."

And on the extended warranty card registration, item 4 reads as follows:

"2. Leica Camera, Inc warrants to the original purchaser the product herein
registered to operate according to factory specifications ... "

The international warranty card does not make mention (in the English
translation) of transferability. I'll check into that and find out the
reason for that.

And yes, there are some states that prohibit warranty restrictions; those
would be dealt with on a case-by-case basis.

Kit
- -----Original Message-----
From: owner-leica-users@mejac.palo-alto.ca.us
[mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Austin
Franklin
Sent: Friday, February 07, 2003 10:18 PM
To: leica-users@mejac.palo-alto.ca.us
Subject: RE: [Leica] Warranty Issues


Hi Kit,

> No, the warranty is not transferable. The warranty is valid only for the
> original purchaser.

Hum.  I have a copy of a Leica warranty in front of me, and it does not
state any terms like that.  It only says it is valid for a period of
time...with no other specification.  I'll check my camera body warranty, as
it may be different, or a Passport warranty may be different as well.  I
checked a lense, motor and flash warranty.  Here is a copy of a lense
warranty I have:

http://www.darkroom.com/Images/LeicaElmarit50-28Warranty.jpg

I don't see anything in this about it not being honored no matter who owns
the lense, as long as it's within the warranty period.

> Since the buyer would not be registering the camera with Leica
> (you did that already when you bought it),

FYI, legally, you do not have to register anything for the warranty to be
valid, though some companies claim otherwise.  I believe all you need is
proof of the original purchase date, according to US law.

Regards,

Austin

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Replies: Reply from Nathan Wajsman <wajsman@webshuttle.ch> (Re: [Leica] Warranty Issues)