Archived posting to the Leica Users Group, 2003/03/16
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Tim-- I feel much the same way. I subbed to Aperture last year, in early May, and with the 2 year subscription one was supposed to receive a book on Paul Strand. Just a small thing, probably a $20 book. I also ordered a back issue of the number with the Sally Mann feature. I kid you not, this is exactly what happened: I waited and waited and waited ... and waited more, and never received anything, subscription-wise, nothing, and book even less-than-nothing. So I called. I emailed. I called again. Finally, someone acknowledged that I'd written via email and said they'd see what was up. I got the back issue a month later, but still no first issue. It took more than three months to get the first issue of the magazine. And instead of one, I got two. Then started the process, once again, for trying to get the Strand book. In November, I called once again, after sending umpteen emails--which were never acknowledged--and was told, "oh that book is out of print. You'll have to wait." How long? Anyway, the book finally arrived in January, I believe. I opened the package, and inside was a hardcover book with jacket, that looked as if it had fallen on the floor in their shipping room, been kicked back and forth, used as a substitute hockey puck, and then left in some damp spot so that the boards would surely warp, and then shoved the jacketless thing into the padded envelope (who sends books in padded envelopes?), and then as an afterthought, shoved the poor orphaned jacket into the package, where it was crumpled and squashed, and sent to me. I called the shipping department, spoke in an elevated tone--no, I didn't holler too loudly--into their voice mail, and waited for several weeks, and again, nothing at all happened. Finally with another email to the customer service manager, and a lengthy message of much the same tone as the one I delivered to the shipping manager--who never responded again--I received the promised book in the mail. It was a paperback. Kit - -----Original Message----- From: owner-leica-users@mejac.palo-alto.ca.us [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Tim Atherton Sent: Sunday, March 16, 2003 4:31 PM To: leica-users@mejac.palo-alto.ca.us Subject: RE: [Leica] Aperture: Don McCullin You know, I really hate Aperture... Every few years I subscribe to it - I get one or maybe two good issues (recently - Eggleston and Sally Mann) - then I get two issue I think aren't worth the paper they are printed on - last two "anniversary issues" - decide not to renew, and then another interesting one comes out. And it isn't on the newsstand. Now Doubletake seems dead, maybe I'll try Blind spot this time... tim > -----Original Message----- > From: owner-leica-users@mejac.palo-alto.ca.us > [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Kit > McChesney | acmefoto > Sent: Tuesday, February 25, 2003 2:09 PM > To: leica-users@mejac.palo-alto.ca.us > Subject: [Leica] Aperture: Don McCullin > > > Hey all ... to change the subject. I just received my copy of > Aperture, and > there is a beautiful article/interview with Don McCullin, about > his project > Cold Heaven, about AIDS in Africa. Just thought I'd let you know, in case > you're waiting for yours, or haven't subbed to it. > > Kit > > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html