Archived posting to the Leica Users Group, 2007/04/19
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Brain, Your 75/1.4 might not be of the latest stock, thus its warranty card still bears the old address of Leica USA. They have since moved to: 1 Pearl Court Unit A Allendale, NJ 07401-1610 U.S.A. I had a similar experience. I sent my M 50/1.4 ASPH to them in July 2006 for repair under the Passport Warranty. They claimed my lens had not been registered and attempted to charge me US$500.25 for the repair. I declined to pay. Eventually they fixed my lens and returned it some seven months later. In the meantime, my other 50/1.4 ASPH developed a similar problem, and a local technician repaired it in a few days and charged me US$50. Joseph On 4/20/07 9:40 AM, "Brian Reid" <reid@mejac.palo-alto.ca.us> wrote: > I've complained before in this forum about Leica USA and their worthless > but > expensive Passport warranty. But I could never prove anything--the absence > of > a piece of paper is not evidence. So I just paid, complained, and went > back to > taking pictures. The company might suck, but the equipment is good. > > Now I have hard evidence that they are a bunch of incompetents, and I've > put > it up on the web here: > > http://reid.org/brian/Leica/worthless.html > > My lens still isn't registered for the warranty, but it's hard to convince > myself that I should pay for another stamp to try again. > > Brian Reid > LUG Saloon Keeper > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information